Barista


Knott's Berry Farm


Posted Under: Los Angeles, California jobs in Hospitality & Tourism; Hospitality & Tourism jobs in zipcode 90001
Posted On: 2017-08-12 17:00:00

Job Description:

At Knott's Berry Farm, whether you're looking for a summer job or a full-time career, we can offer a unique opportunity to have fun, work hard and build relationships that will last a lifetime. This position contributes to Starbucks success by providing legendary customer service to all guests. This job creates the Starbucks Experience for our guests by providing guests with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Delivers legendary customer service to all guests by acting with a guest comes first attitude and connecting with the guest. Discovers and responds to customer needs. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Maintains a clean and organized workspace so that partners can locate resources and product as needed. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. Maintains regular and punctual attendance Summary of Experience No previous experience required Basic Qualifications Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation Available to work flexible hours that may include early mornings, evenings, weekends, nights and holidays Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication Prepare food and beverages to standard recipes or customized for guests, including recipe changes such as temperature, quantity of ingredients or substituted ingredients Available to perform many different tasks within the store during each shift Required Knowledge, Skills and Abilities Ability to learn quickly Ability to understand and carry out oral and written instructions and request clarification when needed Strong interpersonal skills Ability to work as part of a team Ability to build relationships When you join our team, you'll receive competitive compensation, flexible scheduling, access to all of our Parks for the summer, an associate discount, opportunities to earn free tickets for friends & family, great training, learning opportunities and advancement potential.

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