Associate Inside Plant Engineer


Spectrum


Posted Under: Orlando, Florida jobs in Engineering; Engineering jobs in zipcode 32801
Posted On: 2017-06-19 18:00:00

Job Description:

Client Reference Code: 197457 Associate Inside Plant EngineerPosting Job Description POSITION SUMMARY: Assist ISP personnel with troubleshooting, support and maintenance of network elements and connections required to support Charter's revenue generating networks. Work to provide enterprise-wide tiered support on converged distribution and access network elements and connections as needed. May provide support for moderate services and other products. Under moderate supervision, responsible for the delivery of high quality off-air, satellite, microwave, and digital transport programming up to the outside plant (point of demarcation from ISP facilities) utilizing, maintaining and installing a variety of optical and electrical interfaces including but not limited to coaxial cable, microwave, fiber optic transmission, CAT 6 to name a few typical technologies. This includes root cause analysis of all equipment associated with the Headend (HE), Hubs. On-call rotation required. ESSENTIAL FUNCTIONS: Actively and consistently support all efforts to simplify and enhance the customer experienceMonitor services for quality delivery assurance. Follow "Did I?" Checklist and Perform daily checks to ensure HE functionality. Maintain a clean, safe work environment / headend. Maintain awareness of network activities affecting local elements. Troubleshoot video outages. Perform network problem resolution. Troubleshoot communication architectures, topologies, hardware, software, transmission and signaling links and protocols. Setup and operate legacy headend equipment including but not limited to signal processors, modulators, demodulators, IRD's and IRT's. Install, maintain, and perform testing and required documentation of emergency alert systems. Perform and properly document with guidance all required Charter Engineering and FCC mandated PoP testing. Adhere to industry specific local, state, and federal regulations, as applicable. Maintain required logs, records and other documentation in compliance with company and FCC (Federal Communications Commission) technical requirements. Perform HE and facility Technical Quality Assurance (TQA) inspections; Ensure all cabling, equipment installation, power and cooling is in compliance with corporate TQA standards. Create approved methods of procedure. Maintain and support protocol compatibility standards, develops and implements network enhancements. Work on projects / systems / issues of moderate to medium complexity surrounding network planning, configuration and optimization. Work on one or more projects as a project team member, occasionally as a project team lead. Submit and executes Change Management Requests. Analyze analog and digital channel level measurement and quality testing. Review test equipment and quality of signal throughout the network. Perform all daily, weekly, monthly and quarterly testing and logging as outlined by ISP Playbook. Know, understand and follow company policies. Perform other duties as requested by supervisor. JOB REQUIREMENTS: Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional mannerDriving is a requirement for this position. Must possess and maintain a valid Driver's License and safe driving record. Ability to use personal computer and software applicationsAbility to use handheld communication devices and applicationsAbility to differentiate between different sizes and colors of wiresAbility to make cable connections in tight spaces by bending, reaching, twistingAbility to work with small components and wires to make cable connectionsAbility to use the following hand tools: electric drills, hammers, wrenches, screwdrivers Ability to safely use weight-bearing equipment (such as ladders) within the maximum limitations of that equipment) Ability to accurately measure distances, using tapes or other measuring devicesAbility to read general system layouts from blue prints and system mapsAbility to operate appropriate computer or test equipment associated with positionAbility to prioritize and organize effectivelyAbility to work independentlyAbility to work while standing 50 - 70% of the timeKnowledge of basic mathematics and electronicsAbility to adapt and change to ensure the successes of the business. Fundamental knowledge of Critical Systems Advanced knowledge of RF and IP technologiesFundamental knowledge of Video Networking, IP and DOCSISAdvanced knowledge of HFC design and operational experienceAdvanced knowledge of optical test equipment (such as OTDR, Optical Spectrum Analyzer, Fiber Light Identifier, Optical Fiber Scope and Optical Power Meter) PREFERRED QUALIFICATIONS: Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including ladders and fully loaded tool beltsAbility to perform job from high places (roofs) Knowledge of company p...