Posted Under: Knoxville, Tennessee jobs in Customer Service & Call Center; Customer Service & Call Center jobs in zipcode 37901
Posted On: 2017-06-19 12:00:00
Do you like helping people? As a Sales Support Representative you will have the opportunity to learn and perform a variety of roles to help deliver an extraordinary customer experience! You will be greeting, answering inbound calls to the store, triaging customer needs, problem solving, processing transactions and will assist in selling a variety of AT&T products and services. The Sales Support Representative also has the opportunity to learn roles related to all store logistics including but not limited to inventory, cash and merchandising as well as records and paperwork management. Communication with management and vendors is also a key role. There will be other responsibilities assigned by management that contribute to the success of the team and customer experience. This role comes with a very competitive salary package as well as awesome benefits. We are passionate about innovation, we love our employees and we love connecting our customers to their world. MINIMUM REQUIREMENTS:Perform the following with reasonable accommodation:Work flexible hours (including evenings, weekends and holidays)Stand for long periods of timeAbility to lift up to 25 poundsOperate a personal computer, wireless equipment, copier and faxWork in other locations as the needs of the business dictate what may be requiredMay be required to wear a uniform or company apparel as designated by managementPREFERRED QUALIFICATIONSAssociate Degree1+ years of relevant work experienceTelecommunications industry knowledgeExcellent interpersonal, verbal and written communication skills and attention to detailStrong working knowledge of computer systems/software and computerized billingStrong customer service skillsThorough research skills Study Guide for pre-employment screening(click the link below to open the study guide) Sales Support Representative Test Reid Report Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.
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