Border States Electric
Posted Under: Albuquerque, New Mexico jobs in Customer Service & Call Center; Customer Service & Call Center jobs in zipcode 87101
Posted On: 2017-06-19 14:00:00
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means youre empowered to make decisions, find solutions and receive rewards for your hard work. ResponsibilitiesResponsible for filing, copying, faxes, mail, and other office related duties.Assists with various projects throughout the branch including data entry projects using SAP, Outlook and/or Microsoft Office software.Greets and assists customers and vendors who personally come in to Border States.Responsible for performing varied data entry projects and maintaining branch files and information.May be responsible for coordinating the collection and reporting of payroll information and/or expenses for employees.May be responsible for handling cash transactions.Responsible for inventory and order requests for supplies. May be responsible for, or assist with hotel accommodations, restaurant reservations, and catering services needed for seminars or meetings.May be responsible for the receiving of in-coming freight and checking material for damages or shortages and follow up with processing of defective materials if necessary.May be responsible for or assist with processing returns.May provide backup for answering the in-coming telephone calls efficiently and in a friendly manner.Attends training programs, as required.Assists with branch meetings, when needed. This position requires the ability to lift over 20 lbs. on an occasional basis, and/or move up to 0 - 20 lbs. on a constant basis. This position may require frequent standing and/or walking and or constant sitting. These physical requirements must be met with or without accommodation.QualificationsMinimum of a two-year business, accounting or office degree preferred or the equivalent in work experience.Prior knowledge of general accounting duties, operating a variety of office equipment and a switchboard with the ability to perform various data entry projects preferred.Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize.Prefer ability to read, write and speak English.Prefer good working knowledge of PC for Windows, Microsoft Office (Excel and Word), Internet, Email and SAP software. Our HistoryBorder States is a leader in the electrical supply distribution industry with 95 locations in 18 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.Values As a Border States employee-owner, youre responsible for living our mission, service philosophy and service standards.Mission Border States provides value to our customers by delivering innovative product and supply chain solutions.Service Philosophy We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.Service Standards Border States employee-owners are competent, accurate, responsive, and engaged .Your career Join an
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