Printer Support - XEROX



Posted Under: Las Vegas, Nevada jobs in IT / Software / Systems; IT / Software / Systems jobs in zipcode 89101
Posted On: 2017-05-19 12:00:00

JOB FUNCTIONS:Provide DocuCare support for low/mid volume multi function devices and engineering machines at assigned locations Accountable for providing supplies and support services to XGS customers based on assigned equipment. Engage the support of other XGS personnel as required Provide on-site customer support. Maintain agreed upon level of uptime for copier fleet. Obtain monthly meter readings. Maintain on-site supplies and paper. Provide tracking of all service calls and supplies . Perform shipping/receiving functions for equipment needs Maintain excellent working relationship with customer key -operators. Respond to service calls and work with technicians to expedite resolution . Provide informal end user training on new equipment.

SKILLS:Strong Team player. Ability to manage oneself effectively Ability to lift and move 50 lbs. Able to interact with diverse employee population Ability to handle multiple tasks

EXPERIENCE:Typical range of experience is 0 - 5 years in a technical customer environment Basic math skills (multiplication, division and percentages) Knowledge and use of interpersonal skill behaviors

EDUCATION:High School diploma We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.