Network Engineer

Posted Under: Baltimore, Maryland jobs in IT / Software / Systems; IT / Software / Systems jobs in zipcode 21201
Posted On: 2017-05-19 22:00:00

Mastech is a growing company dedicated to innovation and teamwork. We are currently seeking a Network Engineer for our client in the Telecom domain. We value our professionals, providing comprehensive benefits, exciting challenges, and the opportunity for growth. This is a Contract position and the client is looking for someone to start immediately.

Duration: 12+ Months Contract
Location: Columbia, MD/Zip Code: 21045
Compensation: Depends on Experience

Role: Network Engineer

Role Description: The Network Engineer would need to have at least 5+ years of experience. This Engineer will provide services as the primary network engineer assigned to customer accounts in support of their network systems administration and management.


- Work closely with Service Managers and internal teams to ensure that all aspects of the customer's ongoing network support and administration are successful.
- Responsible for the creation and maintenance of network diagrams, custom network monitors, network RTS (Return to Service) documents, and network knowledge base articles as needed.
- Available for network escalations 24x7 on an on-call basis.
- He/She will conduct ongoing training for first line support personnel on their assigned customer's environment.
- Identifies and corrects recurring technical issues within their assigned customer(s) environments.

Qualified Candidates will possess the following:

- 3+ years of network experience with Cisco routers and switches.
- Good understanding and experience with routing and switching technologies.
- Good understanding and experience with routing protocols, specifically BGP, OSPF and EIGRP.
- Good understanding and experience with 802.1q, STP, RSTP, MSTP, VLAN, MPLS
- Good knowledge of firewall management, preferably with Cisco PIX/ASA firewalls.
- Good knowledge of load balancing technology preferably with Citrix NetScaler Load Balancers.
- Good understanding and experience with IPSEC VPN(s) tunnels.
- Expert TCP/IP packet analysis, using Wireshark or raw packet captures using tcpdump.
- Exceptional analytical and problem solving skills, with logical problem solving from Layer 1 through Layer 7 of the OSI model.
- Strong sense of urgency in support of all customers.
- Ability to understand business requirements for technical needs and utilize the business requirements information to prioritize work, develop solutions, and set urgency for others.
- Ability to follow policies and procedures that dictate minimum standards for ticket handling, such as customer communication status updates, timelines for escalation, management communication status updates, etc.
- Understanding of overall business functions and the impact of technical decisions on business results.
- Exceptional planning skills and ability to work within change control parameters.
- Demonstrated commitment to providing customer-focused quality service.
- Experience with high availability environments with 99.99% SLA.
- Ability to express complex situational information verbally and in written form.
- Excellent oral, written and interpersonal communications skills.
- Exceptional documentation skills are required.
- Ability to complete tasks with minimal supervision.
- Ability to work well under pressure.

Preferred Qualifications:

- Cisco and/or Citrix network certifications.
- Technical Lead experience or senior level escalations experience.
- Expert level knowledge of optical platforms and protocols.
- Experience supporting a Linux environment.
- Experience supporting an NFS storage environment.

Education: Bachelor?s Degree
Experience: Minimum 5+ years
Relocation: No, this position will not cover relocation expenses
Travel: No
Local Preferred: Yes

Recruiter Name: Dheeraj
Recruiter Phone: 877 884 8834 (Ext: 4014)