Posted Under: Honolulu, Hawaii jobs in Sales; Sales jobs in zipcode 96801
Posted On: 2017-05-18 03:00:00
Client Reference Code: 195788 Full-Time. Located in Mililani Technology Park. JOB SUMMARY The purpose of this position is to support the performance and maintenance of data communications networks, RF systems, broadband analog and digital services/technologies within multiple hub sites and areas of responsibility of the Hub Engineering & Operations Department. This position involves the engineering, development, planning, and installation of services and equipment, and participates in on-going upgrades, recombines, capacity expansion, and group projects providing service improvements, customer support and problem resolution. MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS) Actively and consistently support all efforts to simplify and enhance the customer experience Utilizes computer, network, data communications, audio, video, and cable RF skills to design, plan, operate, maintain, and troubleshoot advanced analog/digital CATV assemblies, HSD, fiber optics, SDV, VOD, and other systems and services. Maintains system operation standards by performing quality checks, calibration, & FCC regulatory compliancy utilizing measurement equipment such as field strength meters, scopes, spectrum & data analyzers, or PC-based monitoring systems or tools. Plan, design, develop, and assist with installation, configuration, maintenance, and management within the areas of the Hub Engineering and Operations Department. Defines hub facility engineering elements such as equipment specifications, rack layout, installation, and location. Manage ISP structured cable specifications and requirements, equipment power utilization and placement, and maintain fiber management and panel specifications. Maintain rack level inventory: move, add and change. Utilize knowledge in basic network management and operations support systems, CATV system inside and outside plant, HSD (CMTS), VOD, SDV, data networking equipment, computer operating systems, and techniques for proper cable installation including labeling and terminating twisted pair, coax, and fiber optic cables. Apply knowledge of fiber optic communications to install, operate and troubleshoot optical communication systems such as CDWM, DWDM and FTTH technologies. Design and implement solutions that improve communications, service congestion and bandwidth such as node splits, transmitters, or additional serving groups utilizing in-band and OOB QPSK & QAM modulation schemas for HSD, VOD, and SDV services. Utilize remote access and monitoring solutions such as Pathtraks forward and return monitoring systems, remote service analyzers, and MPEG video probes. Manage and maintain Hub & CI facility equipment, monitoring, and access. Responsible for activity notification to appropriate parties, and complies with the TOC operational objectives, policies/procedures, work scheduled, and reporting metrics. Maintain interior & exterior facility hub appearance, damage control, and security for continuous operation and low risk. Provide CI support for maintenance activities such as preventive, corrective and scheduled maintenance for HVAC, 48V battery system, UPS, and power generator. Perform auto load testing with CI staffing and vendor. Provide network connectivity from CI equipment to monitoring platforms. Maintain system documentation including transport drawings, network diagrams, Critical Infrastructure systems, inventory, equipment records, trouble reports, clearances, system logs, and various TWC records and reports. Able to develop written procedures, operational write-ups, and system reports. Regular attendance is required. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write, speak and understand English at a very high level Must have good verbal, written, and interpersonal communication skills. Ability to create documentation, reports, or presentations through the use of Microsoft Office tools and other solutions is preferred. Working knowledge in troubleshooting CATV, electr
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