Customer Service Representative


Aerotek


Posted Under: Tulsa, Oklahoma jobs in Manufacturing; Manufacturing jobs in zipcode 74101
Posted On: 2017-04-21 10:00:00

In search of Customer Service Representatives On a day to day basis, agents will be responsible for receiving inbound calls from clients who are wanting to redeem their travel rewards points by booking travel reservations. Agents will handle an average of about 75-100 calls per shift. During each call, agents will search, book and confirm reservations. The goal of each call is to book the most cost effective travel. Agents will be responsible for meeting specific performance metrics. This position requires extensive training over several weeks. With the large amount of information given, weekly assessments will be administered to ensure agent progress. After the initial training period, candidates must be very flexible with their availability to work. Qualifications: Customer service experience Good job history (at least 2 years at each job) Call center experience is a plus Ability to multitask About Aerotek: Our people are everything. As a Best of Staffing? Client and Talent leader, Aerotek? Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit aerotek.com. Aerotek is acting as an Employment Agency in relation to this vacancy.