IT Specialist (Full-Time)


Baker College Professional Services, Inc


Posted Under: Clinton Township , Michigan jobs in ; jobs in zipcode 48035
Posted On: 2017-08-12

POSITION: IT Specialist (Full-Time)

LOCATION: Baker College Professional Services, Inc. (Location: Baker of Clinton Township and Port Huron)

Baker College Professional Services, Inc. seeks to hire an individual to be assigned to the position of IT SPECIALIST (FULL-TIME) for the benefit of Baker College Professional Services, Inc. and to be located at Baker of Clinton Township and Port Huron.

GENERAL STATEMENT OF DUTIES:

The primary responsibility of the IT Specialist is to provide quality technical support for Information Technology resources.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

  • Associate degree in Information Technology related field required
  • Experience in MCP, A+, Net+, and/or ACMT preferred
  • Computer equipment and software knowledge must meet items listed under Duties and Responsibilities
  • Experience in premise wiring, including rack and termination points
  • Experience in hardware, software, and network troubleshooting, including wireless
  • Experience in installing and supporting desktop, tablet/mobile operating systems, and software applications
  • Must be knowledgeable in Microsoft Office Suite and Google Apps
  • Must have excellent verbal and written communications skills
  • Ability to lift and maneuver independently up to 50 lbs.

DUTIES AND RESPONSIBILITIES:

Install and Maintain:

  • Application Servers; multimedia equipment; network Switches; wireless access points; digital signage; workstations and mobile devices; printers and MFPs; other endpoint devices; and software applications.

Support:

  • Maintain an accurate list of campus software installations; install and troubleshoot various operating systems; build and maintain software images for campus workstations; monitor and troubleshoot potential virus problems; work with students, faculty, staff, and other IT members on hardware and software issues; monitor the Trouble Ticket System and resolve issues in accordance with the SLA; maintain user and computer accounts on application Servers; perform moves, adds, and changes on the phone system, as well as network Switches; ensure antivirus, operating system, and application updates are being administered properly; monitor and manage desktop security settings; investigate and research new technology and products; create and maintain documentation, policies, and procedures.

Some travel between campuses may be required

Other duties as assigned

WORK SCHEDULE:

40 hours per week/52 weeks per year, hours will generally be M-TH 10 a.m. to 7 p.m., FRI 8 a.m. to 5 p.m. During college breaks schedule would be M-F 8 a.m. to 5 p.m.

REPORTS TO: IT Manager

STARTING DATE: ASAP

COMPENSATION:

Salary based on education, experience, and existing wage rates paid for similar positions within Baker College Professional Services, Inc. Full benefit package.

APPLICATION PROCEDURE:

Please submit cover letter and resume via email only by August 14, 2017 in care of:

Baker College Professional Services, Inc.-PS (CT/PH)

Human Resource Department

E-mail: (see below)

AA/EOE


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