Customer Care Coordinator

Posted Under: Austin, Texas jobs in Sales; Sales jobs in zipcode 78799
Posted On: 2017-05-19

o Managing inbound and outbound customer and vendor phone calls, emails and live chat.
o Checking inventory availability with suppliers.
o Placing purchase orders: drop-ship.
o Confirming purchase orders with vendors and updating orders and customers accordingly with product ship dates.
o Order entry into warehouse inventory control system.
o Maintaining a daily open order report to review estimated ship dates in order to identify and follow up on late shipments.
o Order management of items that have shipped including receiving PO?s and closing completed orders within the inventory control system.
o Updating customer orders with tracking information received from various shipping accounts.
o Third Party delivery coordination and account maintenance.

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

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